HealthWorks - Intermittent Issue Loading Participant Dashboard – Incident details

All systems operational

Show current status

Intermittent Issue Loading Participant Dashboard

ResolvedDegraded performance48 hours 30 minutes

Affected

Portal

Degraded performance from 4:00 PM to 4:30 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We've heard reports of this issue continuing and are still working on a fix for this incident.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We are aware of the incident which is preventing some users from loading their Participant Dashboard. We are currently investigating this incident and working on implementing a solution.